CARE INSTRUCTIONS

Care Instructions

  • Store in a cool, dry place to avoid tarnishing
  • Avoid dropping, or storing in things like pockets and purses
  • If dirty, gently clean with a baby wipe, makeup wipe, or soap and water
  • Avoid showering and swimming with earrings on
  • Put on after all hairspray, perfume, and makeup has been applied

Quality Assurance

Each TEA WITH WOLVES piece is made with care. Most earrings are backed with surgical stainless steel, which is nickel-free and hypoallergenic. Some of the dangle hoops are gold plated brass and will tarnish over time which is natural and not a defect. If you ever have a problem with a post falling off, please contact me.

Shipping

Orders typically ship within 3-5 business days of purchase. Made-to-order and preorder pieces take 7-10 business days from date of purchase for processing. All orders are shipped via Australia Post and buyers will receive a tracking number upon shipping label creation by shop owner ONLY if they leave an email address at check out.

*PLEASE READ*: Due to Covid delays and postal service policy changes, packages are taking longer to arrive.

Once the package is dropped off at the post office, TWW is no longer responsible for its whereabouts, and is not responsible for replacing the item if lost or damaged.

Returns & Exchanges

Returns and exchanges are accepted on a case by case basis within 7 days of receiving your item. Please contact TWW via the contact page if you would like to discuss your situation, and return option. Please understand that this is a small business, thus the buyer will be responsible for the return postage.